Monty’s Corner is committed to safeguarding the wellbeing of children, families, and vulnerable individuals who engage with our website, programmes, and volunteers. While we do not provide direct care or clinical services, we recognise our responsibility to ensure that all interactions—online and offline—are safe, respectful, and protective.
This policy outlines our safeguarding principles, reporting procedures, and expectations for anyone involved with Monty’s Corner.
Terminology
For definitions and terminology used throughout our policies, please refer to our Site Policies Overview.
Who This Policy Applies To
This policy applies to:
- Visitors to our website
- Families participating in programmes such as “Surprise a Child”
- Volunteers, interns, and contributors
- Trustees and administrators of CCE Research Alliance
Online Safety and Moderation
Monty’s Corner is an open-access website. We do not host forums or user accounts, but we do engage with the public via email and social media. To protect users:
- We moderate our Facebook page and other platforms to remove inappropriate or harmful content
- We do not publish personal stories or images without explicit permission
- We discourage the sharing of sensitive medical or personal information in public spaces
Programme Safeguarding
For initiatives like “Surprise a Child,” where names and postal addresses are collected:
- Data is submitted voluntarily and used only to fulfil the gift request
- We do not share this data with third parties
- All personal information is securely deleted after the gift is sent
- We ensure that volunteers handling data are briefed on confidentiality and safeguarding expectations
Reporting Concerns
If you have a safeguarding concern related to Monty’s Corner, you can report it via our Feedback & Complaint page. We take all concerns seriously and aim to respond within 10 working days.
Concerns may include:
- Inappropriate content or communication
- Suspected misuse of personal data
- Unsafe volunteer behaviour
- Any risk to children or vulnerable individuals
Trustee Responsibility
Safeguarding is overseen by the trustees of CCE Research Alliance, who retain ultimate responsibility for ensuring this policy is upheld. While day-to-day moderation and programme delivery may be delegated, trustees remain accountable for safeguarding outcomes.
Policy Review
As recommended by the UK Charity Commission and other sector regulators, we review our core policies annually and update them whenever there are changes to legislation, digital services, or our operational model. This ensures our practices remain accurate, relevant, and legally compliant.
Last reviewed: August 2025